Welcome to Mission Coffee Inc. ("Mission Coffee", " we", " us" or " our").
Our Policy applies to all visitors, users, and others who access the Service ("Users").
1. Information We Collect.
We collect the following types of information.
Personal Information you provide us directly ("PI"):
Your username, password and e-mail address when you register for a Mission Coffee account.
Profile information that you provide for your user profile (e.g., first and last name, picture, phone number and other information about your activities and events). This information allows us to help you or others be "found" on the Service.
User Content (e.g., photos, comments, and other materials) that you post to the Service.
When ordering or registering on our Service you may be asked to enter your name, email address, mailing address, phone number, credit card information or other details to help process your order and assist you with your experience.
Communications between you and Mission Coffee. For example, we may send you Service-related emails (e.g., account verification, changes/updates to features of the Service, technical and security notices). Note that you may not opt out of Service-related e-mails.
We use third-party analytics tools to help us measure traffic and usage trends for the Service. These tools collect information sent by your device or our Service, including the web pages you visit, add-ons, and other information that assists us in improving the Service. We collect and use this analytics information with analytics information from other Users so that it cannot reasonably be used to identify any particular individual User.
Cookies and similar technologies:
Log file information:
Log file information is automatically reported by your browser each time you make a request to access (i.e. visit) a web page or app. It can also be provided when the content of the webpage or app is downloaded to your browser or device.
When you use our Service, our servers may automatically record certain log file information, including your web request, Internet Protocol ("IP") address, browser type, referring / exit pages and URLs, number of clicks and how you interact with links on the Service, domain names, landing pages, pages viewed, and other such information. We may also collect similar information from emails sent to our Users which then help us track which emails are opened and which links are clicked by recipients. The information allows for more accurate reporting and improvement of the Service.
When you use a mobile device like a tablet or phone to access our Service, we may access, collect, monitor, store on your device, and/or remotely store one or more "device identifiers". Device identifiers are small data files or similar data structures stored on or associated with your mobile device, which uniquely identify your mobile device. A device identifier may be data stored in connection with the device hardware, data stored in connection with the device's operating system or other software, or data sent to the device by Mission Coffee.
A device identifier may deliver information to us or to a third party partner about how you browse and use the Service and may help us or others provide reports or personalized content and ads. Some features of the Service may not function properly if use or availability of device identifiers is impaired or disabled.
Metadata is usually technical data that is associated with User Content. For example, Metadata can describe how, when and by whom a piece of User Content was collected and how that content is formatted.
Users can add or may have Metadata added to their User Content.
2. How We Use Your Information.
help you efficiently access your information after you sign in;
remember information so you will not have to re-enter it during your visit or the next time you visit the Service;
provide personalized content and information to you and others, which could include online ads or other forms of marketing;
provide, improve, test, and monitor the effectiveness of our Service;
develop and test new products and features;
monitor metrics such as total number of visitors, traffic, and demographic patterns;
diagnose or fix technology problems;
automatically update the Double Good application on your device; and
run contests, special offers or other events or activities ("Events") on the Service. If you do not want to participate in an Event, do not use the particular Metadata associated with that Event.
3. Sharing Of Your Information.
Parties with whom we may share your information:
We only have access to collect information that you voluntarily give us via email or other direct contact from you. We collect your information in order to provide necessary services to fulfill your request. In order to do so, we may share your information we collect with a third party as necessary to provide the Mission Coffee services to you. We will not sell or rent this information to anyone. We will not share your information that we collect with any third party outside of our organization, other than what is necessary to fulfill your request or provide the Mission Coffee services to you, e.g. to ship an order. Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this policy.
Information you share with us: Many of our services such as making a purchase and registering an account ask you to provide personal information such as your first and last name, billing and shipping address, email address, and telephone number. In order to process payment for fundraising orders and distribute profits, we may collect the following: Credit card information, bank name, your banking credentials, and your banking account and routing number, and other financial information. We may share the information you provide us with a third party as necessary to provide the Mission Coffee services to you.
We may remove parts of data that can identify you and share anonymized data with other parties. We may also combine your information with other information in a way that it is no longer associated with you and share that aggregated information.
Parties with whom you may choose to share your User Content:
Any information or content that you voluntarily disclose for posting to the Service, such as User Content, becomes available to the public, as controlled by any applicable privacy settings that you set. To change your privacy settings on the Service, please email us at [email protected] Once you have shared User Content or made it public, that User Content may be re-shared by others.
If you remove information that you posted to the Service, copies may remain viewable in cached and archived pages of the Service, or if other Users or third parties using the Mission Coffee webpage have copied or saved that information.
What happens in the event of a change of control:
Responding to legal requests and preventing harm:
We may access, preserve and share your information in response to a legal request (like a search warrant, court order or subpoena) if we have a good faith belief that the law requires us to do so. This may include responding to legal requests from jurisdictions outside of the United States where we have a good faith belief that the response is required by law in that jurisdiction, affects users in that jurisdiction, and is consistent with internationally recognized standards. We may also access, preserve and share information when we have a good faith belief it is necessary to: detect, prevent and address fraud and other illegal activity; to protect ourselves, you and others, including as part of investigations; and to prevent death or imminent bodily harm. Information we receive about you may be accessed, processed and retained for an extended period of time when it is the subject of a legal request or obligation, governmental investigation, or investigations concerning possible violations of our terms or policies, or otherwise to prevent harm.
4. How We Store Your Information.
Your information collected through the Service may be stored and processed in the United States or any other country in which Mission Coffee or its Service Providers maintain facilities.
Mission Coffee and Service Providers may transfer information that we collect about you, including personal information across borders and from your country or jurisdiction to other countries or jurisdictions around the world. If you are located in the European Union or other regions with laws governing data collection and use that may differ from U.S. law, please note that we may transfer information, including personal information, to a country and jurisdiction that does not have the same data protection laws as your jurisdiction.
We use commercially reasonable safeguards to help keep the information collected through the Service secure and take reasonable steps (such as requesting a unique password) to verify your identity before granting you access to your account. However, Mission Coffee cannot ensure the security of any information you transmit to Mission Coffee or guarantee that information on the Service may not be accessed, disclosed, altered, or destroyed.
Please do your part to help us. You are responsible for maintaining the secrecy of your unique password and account information, and for controlling access to emails between you and Mission Coffee, at all times. Your privacy settings may also be affected by changes the social media services you connect to Mission Coffee make to their services. We are not responsible for the functionality, privacy, or security measures of any other organization.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.
All transactions are processed through a gateway provider and are not stored or processed on our servers.
5. Your Choices About Your Information.
Your account information and profile/privacy settings:
Update your account at any time by logging in and changing your profile settings.
Unsubscribe from email communications from us by clicking on the "unsubscribe link" provided in such communications. As noted above, you may not opt out of Service-related communications (e.g., account verification, purchase and billing confirmations and reminders, changes/updates to features of the Service, technical and security notices).
You have the right to access, update and correct factual inaccuracies in personally identifiable information that is collected by this Site. To help protect your privacy and the security of your personally identifiable information, we will take reasonable steps to verify your identity before granting access
Parents of children under the age of 13 may contact us to request that there be no further collection or use of their child’s personally identifiable information. We will take steps to verify the identity of anyone requesting personally identifiable information about a child to ensure that the person is in fact the child’s parent or legal guardian.
Residents of California, pursuant to California Civil Code Section 1798.83, may request certain information regarding our disclosure of personal information to third parties. To make such a request, please contact us at [email protected]
Learn more about reviewing or modifying your account information.
How long we keep your User Content:
Following termination or deactivation of your account, Mission Coffee, its Affiliates, or its Service Providers may retain information (including your profile information) and User Content for a commercially reasonable time for backup, archival, and/or audit purposes.
6. California Online Privacy Protection Act (CalOPPA) Compliance.
In compliance with CalOPPA, we agree to the following:
Can change your personal information:
By logging into your account and updating your profile
7. Children's Privacy.
Mission Coffee complies with the Children's Online Privacy Protection Act (COPPA) and does not knowingly collect or solicit any information from anyone under the age of 13 or knowingly allow such persons to register for the Service. The Service and its content are not directed at children under the age of 13. In the event that we learn that we have collected personal information from a child under age 13 without parental consent, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 13, please contact us at [email protected]
8. Other Web Sites And Services.
9. How To Contact Us About A Deceased User.
In the event of the death of a Mission Coffee User, please contact us at [email protected] We will usually conduct our communication via email; should we require any other information, we will contact you at the email address you have provided in your request.
10. How To Contact Us.